WORKREADY! work skills

Welcome to WORKREADY! for your Workplace


WORKREADY! is a soft skills curriculum provided by West Michigan Works! that measures how well your workers understand and use the nine important work skills that employers value the most. Check out the nine skills below.

How do we know these are the skills employers value?

Because we asked. We developed the curriculum based on feedback and direction from West Michigan employers.

When your employees understand and use the skills covered in WORKREADY!, they create a “ripple effect” that will positively affect how they work, the people they work with and the business they work for!

Here’s how it works:

  1. Choose a delivery method: live virtual workshops or on-demand workshops via a learning management system.
  2. Employees take a pre-assessment to measure their current understanding and use of the employability skills.
  3. Employees attend workshops to increase their knowledge of the skills for which they scored lower in the pre-assessment.
  4. Employees take a post-assessment to measure how their understanding of the skill(s) may have improved. If they score high enough, they receive a WorkReady certificate acknowledging mastery of important workplace skills.

Are you ready to bring WORKREADY! to your workplace?


WORKREADY! Time ManagementValuing attendance, being punctual, staying on task and focused

WORKREADY! CommunicationVerbal and non-verbal communication, active listening, feedback, message planning

WORKREADY! TeamworkCommunication, knowing your role, respect for others, generational differences

WORKREADY! ResponsibilityBeing a pleasure to work with, being reliable, correct and on time, communicating with others

WORKREADY! Workplace ManagementRoles and rules of tech, workplace distractions, professionalism

WORKREADY! AdaptabilityBeing flexible to change, reframing your perspective, showing willingness to learn, shifting approach to meet needs

WORKREADY! ReasoningTaking a different viewpoint, defining the problem, understanding complexity

WORKREADY! DecisivenessNot afraid to make mistakes, considers the impact of their actions, makes small decisions, uses available info, is reflective

WORKREADY! InnovationThe innovation mindset, ideas – both big and small, thinking things through, communicating your ideas